Shipping Policy

Shipping and delivery charges
Free delivery service for a spending of up to HK$1,000.00 (discounted price) for within Hong Kong and up to HK$3,000.00 (discounted price) or US$450.00 (discounted price) for overseas customers.


Shipping terms for redeeming HI Club points

  1. All products through redeemed HI Club points can be delivered free of charge with a spending of up to HK$1,000.00 (discounted price) for within Hong Kong and up to HK$3,000.00 (discounted price) or US$400.00 (discounted price) for overseas customers

  2. Normal delivery rates apply to redeem products without an additional spending up to the required amount as below rate table

  3. Hong Kong customers can pick up their redeemed products at below collection point

  4. Collection point: Room 1213, Tower A, New Mandarin Plaza, 14 Science Museum Road, Tsim Sha Tsui, Kowloon, Hong Kong (Please call in advance for appointment)

Regions

Rates

Local

HK$50

Asia

HK$150

America

HK$200

Europe

HK$250

Other

HK$300

 

Remarks :

  1. For delivery within Hong Kong, the processing time of your order will be within 3 days. Customers can enjoy free delivery if spending up to HK$1,000.00 or more. For the Offshore Islands and Tung Chung area, an additional HK$250.00 will be applied.

  2. For overseas customers, the processing time of your order will be within 7 days. Customers can enjoy free delivery for spending up to HK$3,000.00 or US$400.00.